In an increasingly volatile world, the "new normal" means constant adaptation and change, forcing companies to frequently reinvent themselves, their operating model and their go to market strategies. This degree of volatility and change requires thoughtful design, rigorous planning and diligent oversight to manage the risk and to maximize the business outcomes. Today, the rewards of success are more critical than ever and implications of failure more severe. Do not travel this road alone. Travel with a trusted advisor.

Travel with the Yorktown Group!
 

Process Analysis and Design

A business process is a related set of business activities that, when combined, deliver a valued business outcome to the organization.  A business process model is the means by which an organization’s business processes are visually described, understood and approved by business leaders.  Revised processes are the underpinning of all transformational business change and drives the requirements for technology changes, change management efforts and revised organizational designs. Analysis and design methods, taken as a whole, communicate the business' best practices and are vital to understanding the common goals toward which the business is working.  The goal of the analysis phase of a business process design effort is to understand how the processes of an organization or department function and interact; the goal of the design phase is to improve the way that those processes function and interact. The products of these activities can be also used for the communication and training activities associated with the roll-out and deployment of new business practices and new business results.

 

 
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Yorktown Group is a management consulting firm located in Pittsburgh, PA